Publikáció
Fehér Péter (2012) Integrating and Measuring Business and Technology Services in the Context of Enterprise Architecture, in: Shankararaman, V., Zhao, J., & Lee, J. K. (2012). Business Enterprise, Process, and Technology Management: Models and Applications (pp. 148-163). doi:10.4018/978-1-4666-0249-6
The main goal of this chapter is to analyse the relationship between business value-adding processes and technology solutions (integration of business/processes and technology through service structures), and to guide measurement, control, and optimisation efforts of organisations based on the enterprise service structure. To achieve these goals is to develop an enterprise architecture model that includes business and IT services, business and IT processes, and measurement possibilities.
http://www.igi-global.com/chapter/business-enterprise-process-technology-management/64142
